Refund policy
**Refund & Return Policy**
At ZyraGlowSkin, your satisfaction is our priority. Please read our policy carefully:
1. **Returns:**
- You can request a return within **7 days** of receiving your order.
- Items must be **unused, unopened, and in original condition**.
- To request a return, email us at **contact@zyraglowskin.com** with your order number.
2. **Refunds:**
- Refunds are processed **within 3-5 business days** after we receive your returned item.
- Refunds will be issued to the **original payment method**.
3. **Non-Returnable Items:**
- Used or damaged items
- Personalized or customized products
4. **Shipping Costs:**
- Return shipping is **paid by the customer** unless the item was defective or we made an error.
Thank you for shopping with us. We strive to make your experience smooth and worry-free.